Chicken Delight – Cajun Ribs Update


When I originally wrote this post on Chicken Delight I wrote about how the Cajun Ribs were simply plain ribs with a package of hot sauce. My original comments are below, for context. If you go to the comments below you will see that Chicken Delight got in touch with me in order to make things right. They do offer an actual Cajun Ribs (pictured below).

Once I received the coupon I decided I should give the ribs a second try as soon as possible. This meant I went to a different location. This one is on Ellice Avenue not far from where I live. Clearly the message had been past on to all locations as I received a genuine Cajun Rib order. The Cajun seasoning is on the sweet rather than the spicy side of things, but it has good flavour. In addition it adds a nice crunch to ribs when you bite into them. This is a dry rib I would definitely order more than once. 

Thank you Chicken Delight in reaching out to me. Thank you also for being proactive in making sure your franchises are all on the same page. I hope the Cajun Ribs stay on the menu for quite a while.

Chicken Delight Cajun Ribs

The real Cajun Ribs from Chicken Delight

Every so often, there are  meetings to attend at the Diocesan offices just off Pembina Highway. Sometimes these occur over the lunch hour and are bring your own lunch affairs. Subway is a fairly typical stop on these occasions as it’s close and real quick. The other day, I managed to allow myself a little more time and stopped at the Chicken Delight on Pembina just south of McGillivray.

This is also an area where I lived before entering into the priesthood. Now, when it comes to fried chicken, I prefer Chicken Delight over KFC. I also prefer Chicken Chef to KFC. To be honest, I would probably prefer raw chicken in uncooked bread crumbs over KFC. The best fried chicken I ate in Winnipeg was at Percy Hayne’s chicken shack. I only ate there once, but it was fantastic. The chicken at Johnny’s on Marion isn’t to that level, but it’s enjoyable and your three pieces are three large pieces.

Chicken Delight Chicken

Three piece chicken from Chicken Delight.

On my first time I chose a three piece chicken and fries. The pieces of chicken are reasonably big, and I like the darker, crispier batter that Chicken Delight offers. The fries are well cooked and remain crispy-ish even after sitting a bit before I start to eat them.

Chicken Dleight

A small order of fries from Chicken Delight.

Chicken Delight Rib Meal

Having been once, I decided I would make a second trip a few days later. This time as I was entering the restaurant I saw a sign for Cajun Spiced ribs. This is where the visit got interested. I went to the counter and placed my order. I was told that such a dish didn’t exist, that they only had Cajun Wings. At which point I went to the window and pointed to the sign. Fortunately a manager came along at that point to let the staff know that the item I ordered was in their latest flyer.

I added a medium potato salad to my order. Paying for it, I took a seat and waited for it to arrive. When it came, it was quite a sight. My Cajun ribs was a plate of ribs with a plastic squeeze envelope of Louisiana Hot Sauce.

Chicken Delight Ribs

Chicken Delight Plain Ribs.

Chicken Delight hot sauce

makin it cajun.

On the plus side, the pound of ribs was a solid pound of ribs. They were also reasonably well cooked. However, Cajun? This is a system wide flyer special, and all they are offering is regular ribs with a packet of sauce. That just doesn’t cut it. At least toss some Cajun spices on the ribs after cooking them. Fast food or not this is terrible.

The whole meal didn’t turn out quite so bad, because the Potato Salad is quite nice. This isn’t a cloying 4 parts mayonnaise to 1 part salad. There’s a nice balance here and it is quite tasty.

Chicken Delight potato salad

Chicken Delight offers a pretty decent potato salad

Chicken Delight Summary

Despite the staff not knowing about the special, and perhaps not knowing how to prepare it, the service here is pretty good. The staff are friendly, and I got my food in reasonable time. Chicken Delight come for the chicken, but go elsewhere for the ribs.

Chicken Delight Menu, Reviews, Photos, Location and Info - Zomato

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5 thoughts on “Chicken Delight – Cajun Ribs Update

  1. Dear Donald,

    Thank you for your patronage and also for choosing to write about Chicken Delight. We apologize that your experience ordering the ‘Cajun’ ribs was sub-par. You definitely should not have been served our ribs in our regular coating with a packet of hot sauce. We recently promoted Cajun ribs which are house made at our commissary and coated in our proprietary Cajun coating. The Cajun coating is quite distinctive and delicious. We have spoken to the franchise owner of the Pembina Hwy location – he will ensure that all of his staff are aware of what happened. We will also make sure all of our other franchisees are aware, as well.

    We would like to have a chance to make this right. If you feel comfortable, please contact us through the contact form on our website http://www.ChickenDelight.com or by emailing us at the email address below and we will get right back to you. Once again, we appreciate you as a customer and hope you will continue to visit our restaurants. Have a great day.

    Chicken Delight Customer Service Team
    Head Office:
    395 Berry St.
    Winnipeg MB R3J 1N6
    Ph: 204.885.7570
    E: customer.support@chickendelight.com

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    • You’re welcome Doreen. I was particularly pleased that there was a no excuses response from Chicken Delight. They saw the problem, took ownership, and rectified it.

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  2. Hello Donald,

    We’re glad you received the coupon to try our real Cajun ribs. Thanks for taking such swift action to try them again. We’re glad you liked them. We truly appreciate your patronage.

    Like

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